- Return & Exchange Policy At PerfeKKTION, we are committed to delivering high-quality apparel and accessories. If your purchase does not meet expectations, the following terms apply:
Return Window Customers may request a return or exchange within 14 days of delivery. Requests submitted after this period will not be accepted.
Eligibility Items must be:
Unused, unworn, and unwashed
Free of stains, odors, and visible wear
Returned with original tags, labels, and packaging
Accessories (bags, belts, bracelets, sunglasses, hats) must be returned without scratches or damage
Non-Returnable Items Final sale / clearance items
Items marked “non-returnable”
Items damaged due to customer handling
Exchanges Exchanges are available for:
Size issues
Color changes
Items received damaged or incorrect
If a replacement is unavailable, customers may choose store credit or a refund.
Refunds Approved refunds will be processed to the original payment method within 3–7 business days. Shipping fees are non-refundable.
Return Shipping Customer covers return shipping unless the item is defective or incorrect.
For defective/incorrect items, PerfeKKTION covers return shipping.
How to Initiate a Return Email support@perfekktion.com with:
Order number
Item name
Reason for return
Our team will provide return instructions.
- Shipping Policy Processing Time Orders are processed within 1–3 business days. During peak periods, processing may extend slightly.
Shipping Time Standard delivery estimates:
Domestic (U.S./DR): 3–7 business days
International: 7–15 business days
Shipping times may vary due to carrier delays or customs.
Shipping Costs Shipping costs are calculated at checkout based on weight, destination, and shipping method.
Order Tracking Once shipped, customers will receive a tracking number via email.
Lost or Stolen Packages PerfeKKTION is not responsible for packages marked as delivered by the carrier. We will assist in filing a claim but cannot guarantee reimbursement.
- Terms & Conditions By shopping with PerfeKKTION, customers agree to the following terms:
All product images and descriptions are property of PerfeKKTION.
Prices, promotions, and product availability may change without notice.
Customers are responsible for providing accurate shipping information.
PerfeKKTION reserves the right to refuse service or cancel orders due to suspected fraud or misuse.
By placing an order, customers confirm that all payment information is valid and authorized.
- Privacy Policy Your privacy is important to us.
Information We Collect We may collect:
Name, email, phone number
Shipping/billing addresses
Payment details (processed securely through payment providers)
Order history and site activity
How We Use Your Information We use data to:
Process and deliver orders
Improve store performance
Provide customer support
Send order updates and promotional notifications (if opted in)
Data Protection We do not store full credit card details. Payments are processed through secure, encrypted third-party providers.
Sharing Information We only share information with trusted partners needed for order fulfillment—such as shipping carriers and payment processors. We do not sell customer information.
Customer Rights Customers may request:
Access to their information
Corrections to their information
Deletion of their account data
Contact: support@perfekktion.com