At PerfeKKTION, we work hard to ensure your order is processed quickly and delivered safely. Please review our shipping guidelines below.

1. Processing Time All orders are processed within 1–3 business days. During high-volume periods, processing may take slightly longer.

Orders are not processed on weekends or holidays.

2. Shipping Timeframes Estimated delivery times:

Domestic (U.S. / Dominican Republic): 3–7 business days

International Shipping: 7–15 business days

Shipping times may vary depending on the carrier, destination, and customs delays.

3. Shipping Rates Shipping costs are calculated at checkout based on:

Order weight

Destination

Selected shipping method

Any promotional free shipping offers will be clearly indicated at checkout.

4. Order Tracking Once your order has shipped, you will receive an email with a tracking number and a link to track your package in real time.

5. Incorrect or Incomplete Addresses Customers are responsible for entering accurate shipping information. PerfeKKTION is not responsible for lost or delayed orders due to incorrect addresses provided during checkout.

If you entered the wrong address, contact us immediately at support@perfekktion.com.

6. Lost, Delayed, or Stolen Packages PerfeKKTION is not liable for packages marked as delivered by the carrier.

If your package is missing, we can assist you in filing a claim with the shipping carrier, but refunds or replacements are not guaranteed unless approved through the carrier investigation.

7. Damaged or Incorrect Items If you receive a damaged or incorrect item, contact us within 48 hours with:

Order number

Photos of the item

A brief description of the issue

We will replace the item or provide a resolution as quickly as possible.

8. Customs, Taxes & Import Fees (International Orders) International customers may be responsible for customs fees, import taxes, or additional charges. These fees vary by country and are not included in our prices or shipping costs.

9. Customer Support For any questions or assistance regarding your order, contact us at:

📩 support@perfekktion.com 📞 +1 849 656 3412